Due to continued growth throughout our company, we are seeking an enthusiastic individual to join the aftersales team here at Hayes Machinery.
We are a proactive business based just outside of South Molton, where we pride ourselves on our product knowledge and customer service. As a company we like to go the extra mile and do what it takes to cater for our customers.
This full-time role will be predominantly office based, where you will assist the aftersales team with customer enquiries, administration, part supply, service bookings, payments, organising deliveries/collections and customer communication.
This varied role will be based around all areas of our business including garden equipment, quads & ATVs, trailers, power tools and associated accessories and parts.
The right candidate will need to be a good communicator within a team as well as with our customer base, while maintaining and building relationships and adding value to every process within our company.
The ideal candidate will require
•A good understanding of what we do.
•The willingness to learn everything about our company, products & industry.
•Excellent communication skills, both written and verbal.
•To be very well organised.
•Be able to work well within a team and on their own initiative
•Work well under pressure during busy periods
•Good IT skills
•Have good interpersonal skills
•Be passionate in their delivery
Experience in customer care would be very desirable but adaptable skills would also be considered within this role.
We offer ongoing product training and in house and external training.
A competitive salary is on offer for the right candidate with other company benefits.
To find out more about our company please view our website www.hayesmachinery.co.uk and visit our social media pages.
Please apply via email which can be found on our website including your CV or call James on 01769 579 862 for an informal chat.
